Q: What Happens During the Initial Assessment?
Depending upon the reason for referral, the Initial Assessment may take anywhere between 30 minutes, up to 4 hours. After talking to you, your therapist should be able to give you an indication of the likely time involved. You will be required to complete a Client Questionnaire and may be asked to provide copies of reports from other health professionals or teachers. Standardised assessments will also be administered when appropriate.
For more detailed information regarding assessments, please refer to Occupational Therapy and Speech Pathology pages of this website.
Q: What Rebate(s) Can I Obtain?
If your General Practitioner (GP) feels it is appropriate, you or your child may be placed on Chronic Disease Management Plan (formerly the Enhanced Primary Care Plan), registered with Medicare. Generally, this enables you to claim back a portion of their fees for 5 visits per year. If your child is placed on a care plan, we require a copy of the plan so that we can enter your doctor’s details on our invoice.
Note: There are bulk billing Medicare item numbers that have been released as part of the Government's response to COVID-19, and we are accepting these referrals.
Private Health Insurance
You may also be eligible to claim back a portion of your therapy fees if you have private health insurance. The amount able to be claimed depends upon your insurance provider and your level of cover.
We have a HICAPS machine at the Randwick office. If you have your membership card, we can process your rebate and then pay the gap. If you have services at home, school or via Telehealth, we will process your payment in full and will then forward you paperwork required to obtain your rebate. Please to not hesitate to contact us to ask for assistance or advice regarding rebates.
National Disability Insurance Scheme (NDIS)
The aim of the NDIS is to support people with a permanent and significant disability that affects their ability to take part in everyday activities. It does this by identifying what disability supports someone needs in order to help achieve their goals in life.
If you do not already have funding, it may be that a report from one of our team members would be helpful in establishing whether an application would be appropriate. We are happy to give you advice and connect you with services that can also offer you guidance and support.
Participants of the Scheme may have their funding managed in one of three ways; By the NDIA, by a Plan Manager or Self Managed funding. SPOT Therapy Hub is a registered NDIS Provider, and we are here to support Participants whose funding is managed in any way.
The privatization of disability services has been an exciting change in Australia and we are delighted to be a part of it. Supporting Participants to access therapy that builds their independence, their ability to create and maintain meaningful relationships, and to enhance their engagement in life, reflects our core beliefs and mission.
Q: Do I Need a Referral?
If you are unsure whether you or your child requires Speech Pathology or Occupational Therapy, feel free to send us an email or call us. A therapist will be able to speak to you about your concerns and advise you whether an Initial Assessment would be appropriate.
SPOT Therapy Hub accepts referrals from:
Note: If you wish to claim back funds from Medicare you must have a referral from your GP. They will need to lodge the CDMP before the date of your first appointment. You do not need a referral in order to claim back funds from your private health insurance company. If you are a NDIS Participant, you must let us know if you are NDIA or Plan Managed before your first appointment.
Q: Can I Obtain a Report?
A: At SPOT Therapy Hub we do not charge a higher rate for Initial Assessments/Consultations, and clients are always given the opportunity to decide whether they would like to pay for a report.
Following your Initial Assessment, you will always receive verbal feedback regarding the results. Your therapist will discuss the option of ordering a report. Generally, it is helpful to have results in writing, particularly if there are other professionals involved in helping your child. However, we sometimes see clients for relatively ‘straight forward’ difficulties and families decide to invest their resources directly into therapy. Reports can always be requested retrospectively. If you have an upcoming Specialist appointment, we may decide to delay writing the report until a week or two before that appointment. This enables information regarding your progress to be included in the report.